StoresFAQS

Publix in-store pickup works by allowing customers to order groceries online and then pick them up at their local store without leaving their car.
Once you place your order through the Publix website or app, you select a convenient pickup time.
When you arrive at the store, just park in the designated pickup area.
Then, you’ll notify the store of your arrival through the app, and a team member will bring your groceries right to your vehicle.
This service is super convenient, especially for busy families or anyone who prefers to minimize shopping time.
You can also choose from a wide selection of items, including fresh produce, meats, and household essentials.
Payment is typically handled online, making the entire process quick and hassle-free.
If there are any substitutions needed for out-of-stock items, the staff will communicate with you before finalizing your order.
Overall, Publix’s in-store pickup is designed to save you time and make shopping easier.

How do I place an order for in-store pickup at Publix?

You can place an order for in-store pickup by visiting the Publix website or using their mobile app. Select the items you want and choose a pickup time that works for you.

Is there a fee for using Publix in-store pickup?

No, there is no additional fee for using Publix in-store pickup. However, you must meet the minimum purchase requirement, which may vary by location.

Can I modify my order after placing it?

What if an item I ordered is out of stock?

If an item is out of stock, Publix staff will contact you regarding substitutions or to confirm if you’d like to remove the item from your order.

Do I need to bring anything to pick up my order?

When picking up your order, you should have your order confirmation handy on your phone or printed out. It’s also helpful to have your ID just in case.