StoresFAQS

In-store pickup at Publix allows customers to order groceries online and pick them up at their selected store location without having to go inside.
This service is designed to save time and make shopping more convenient. Customers can place their orders through the Publix website or mobile app.
Once the order is placed, a designated time for pickup is chosen. Customers receive a confirmation when their order is ready.
When arriving at the store, there are usually designated parking spots for pickup. Customers simply pull into one of these spaces and follow the instructions provided in the confirmation.
A store associate will then bring the order directly to the car, ensuring a contactless experience. Payment can be processed online or at the time of pickup, depending on customer preference.
This service not only helps busy shoppers but also streamlines the grocery shopping experience.

How do I place an order for in-store pickup at Publix?

You can place an order by visiting the Publix website or using their mobile app. Simply select the items you want, add them to your cart, and choose a pickup time that works for you.

Is there a fee for using in-store pickup at Publix?

Generally, there is no fee for using the in-store pickup service, but it’s best to check for any specific promotions or policies that may apply.

Can I change my order after I’ve placed it?

What if I’m running late for my pickup time?

If you’re running late, it’s important to notify the store if possible. Most locations will hold your order for a reasonable amount of time, but it’s advisable to check their specific policy.

Can someone else pick up my order for me?